Hi, all you lovely buyers and browsers on the Adagio London website. My name is Ana and I am the Customer Services Team manager.
We love Christmas at Adagio, we look forward to the deliveries and arrival of Christmas stock with all the aromas of the season in our candles and diffusers and the sparkle of the cards and wrapping papers. It is a challenging time for our suppliers, couriers and our various in house teams. Despite the complexities and logistical challenges we enjoy seeing the orders come through and always try to provide the best service we can.
Due to the latest Covid variant many of you have chosen to shop from home with Adagio. No masks or sanitisers required, but we do have them in stock should you need them.
We hope that you have taken advantage of our weekend savers, particularly games and jigsaws always popular when family and friends gather together.
As a team manager, I’ve witnessed over the last two years the unprecendeted sales of our Jigsaw puzzles. The numbers have been truly amazing. We also identified earlier on we needed to make sure that people were safe and created the Covid-19 relief range of products – Soaps, sanitisers, face masks, creams, lotions, etc.
We also saw many acts of kindness by our customers. Friends and familiy members who could not get out to visit one another bought gifts for shipping direct to the recipients from cards for birthdays, anniversary and thinking of you to the more substantial gifts items of which Jigsaw Puzzles was by far the favourite followed by Covid-19 relief range products, candles, diffusers and scarves.
We have such a wide range of jigsaw puzzles that I have become a convert. I now like the idea of doing them myself and this year the Puzzle of Positivity will be on the to do list.
My three guilty pleasures this festive season will be:
Wishing you the very best for the festive season, we look forward to welcoming customers old and new in 2022.
…. With Love, Ana x